81 Kensington Gardens Square, London, W2 4DJ

+44(0) 207 243 1810

FAQ

02:00 PM (You can book early check-in for £ 20)

0-2 years stay for free if using existing bedding.

Yes indeed, we do have a luggage room where you can store your suitcases free of charge for the day, both on arrival and departure date.

It depends on the terms and conditions agreed when booked. We highly encourage you to double check the fine print of your reservation for further details. Our usual cancellation policy is (subject to variations):
Flexible rates for short stays (less than 6 nights) can be cancelled up to 2 days prior to arrival without any charge (12 GMT)
Flexible rates for long stays (more than 7 nights) can be cancelled up to 7 days prior to arrival without any charge (12 GMT)
Non-flexible rates cannot be cancelled without any additional cost

We do serve continental breakfast at the hotel, every morning from 7:30 am to 10:00 am.
Our buffet breakfast is not included within the room rate and is available at £ 9.95 per person/day for adults and £ 6.95 per child/day up to 8 years old. No advanced booking is required.

Breakfast time is the time frame within which breakfast is served. On a daily basis, we do serve breakfast between 7:30 am and 10 am, in a beautiful dining area with natural light. No advanced booking is required
Unfortunately, we do not serve breakfast in the guest rooms I am afraid

Some rooms can fit an extra cot or extra bed, not all of them. Baby cot/extra beds are available upon request. We highly recommend to double check with our team its availability in advance to avoid disappointments

Unfortunately, the hotel does not have any direct shuttle service from the airport. However we do work with some private taxi companies and the cost from Gatwick can vary from £ 85 to £ 125 depending on the number of people and pieces of luggage.
We highly recommend you to double check with our team for further details

Unfortunately, the hotel does not have any direct shuttle service from the airport. However we do work with some private taxi companies and the cost from Heathrow can vary from £ 50 to £ 85 depending on the number of people and pieces of luggage.
We highly recommend you to double check with our team for further details

Unfortunately, we do not have connected rooms at the hotel. However, upon request we always try our level best to ensure adjoining rooms or same floor rooms when required

The hotel does not own any parking facilities. You will be able to park your car free of charge right in front of the building on a single yellow line within a certain time frame (from 6:30 PM to 8:00 AM during weekdays and on Saturdays from 1:30 PM until 8:00 AM of the next Monday)
We would also like to inform you that there is a private car park located within walking distance to the hotel
* NCP “Q-Park” . It is located opposite Queensway Tube Station and you will be able to check out their parking tariffs on their website below:
http://www.q-park.co.uk/parking/london/q-park-queensway

Yes, we do have a lift in the hotel that access all the floors.

No. In accordance with UK regulations, we are a smoke-free hotel, so it is strictly forbidden to smoke in the entire hotel, including balconies.
A usual smoking area used by our guest is the front entrance area

Yes indeed, all our rooms have windows that can be opened.

Of course, our lobby area on the ground floor is the perfect place where our guest can sit and relax before and after the Check-in and Check-out.

We have a luggage room where you can storage your suitcases both on arrival and departure date for the day. This is a free service that London House Hotel offers to our guest for the day, so our guest can actually drop your suitcases at anytime and start taking advantage of the day

Indeed, late check out is always subject to availability and to an extra fee. We highly recommend you to double check with a member of our team so that we can double check for you

Unfortunately, the hotel does not exchange currency I am afraid, however we will be pleased to advise you as there are several exchange currency places in our local area within walking distance

Essentially a cancellation policy are the terms and conditions agreed when booked. It explains until when a reservation can be cancelled without incurring in cancellation penalty.
Our usual cancellation policy is (subject to variations):

  • Free cancellation up to 2 days prior to arrival without any charge (12 GMT)
    It usually applies for flexible rates for short stays (less than 6 nights)
  • Free cancellation up to 7 days prior to arrival without any charge (12 GMT)
    It usually applies for flexible rates for long stays (more than 7 nights)
  • No free cancellation
    Non-flexible or non-refundable rates cannot be cancelled without any additional cost. If there are extenuating circumstances we highly recommend you to contact our team
  • London Heathrow Airport -12.8 km
    London City Airport - 22.2 km
    Gatwick Airport - 36.7 km
    Luton Airport - 60 km
    Stansted Airport - 65 km

    -Bayswater Underground Station - 4 min walk
    -Queensway Underground Station - 7 min walk