Terms and Conditions
Payment procedure:
Amendments and Cancellations 8 weeks cancellation policy – for any cancellation done up to 8 weeks before arrival date the deposit will be refund less 5% administration fee. Less then 8 weeks 25% charge. Less then 6 weeks 50% charge Less then 4 weeks 75% charge. Less then 2 weeks 100% charge.
Room reduction of 15% or more less than 4 weeks before arrival – 1 night will be charged for the reduced rooms. Room reduction of 15% or more less than 2 weeks before arrival will incur full cancellation charges of 100%. Any rooms cancelled from the booking inside of 5 days prior to arrival will incur full cancellation charges of 100%. Amendment charges will NOT be applied to booking amendments where either: i. both the number of rooms and number of nights increases ii. the number of rooms increases and the number of nights does not decrease iii. the number of nights increases and the number of rooms does not decrease.
Group falls below 10 rooms Should the number of guests in your party fall below 10 rooms, as this is no longer a 'group' the booking will be liable for re-pricing.
Child policy This will be advised on an individual basis at time of quotation. If you have any further queries, please do not hesitate to contact us on +44 (0)20 7243 1810